Observe historicaldataand compareresults before and after, normalized by key industrymetrics (average velocity, average terminal dwell), or through other controlled techniques.
Drive Railcar Movement - Both Loaded and Empty
Find shipmentsin exception status - delays, bad orders, holds, and out-of-routes - and communicate with the railroads to find out why your shipment is not moving.
Constantly strive to reduce the exception rate.
Focus on Destination Dwell
Set up alerts that go to either customer service reps or key logistics/distribution personnel atyour company to automatically and proactively notify employees when cars are sitting idle at destination longer than desired.
Set up adetention report to quantify the impact for your company.
Allow key vendors to directly communicate with your customers on your behalf.
Focus on Origin Dwell
Establish contacts at each plant to whom you will send alerts and detention reports, and who at a “corporate level” would receive the reports across allfacilities.
Implement Business Analytics
Find an information system that sits on top of your dataso that analyses can be conducted to determine bottlenecks wherespecialfocus should be placed order to drive improvement.
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