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Move freight forward with confidence
DockMaster gives your operation a clearer, more predictable flow from gate-in to gate-out. Reduce dwell, improve carrier satisfaction, and run safer, more efficient facilities.
Smarter dock scheduling for smoother facility operations
IntelliTrans DockMaster is dock scheduling software built for bulk and break-bulk facilities that need to reduce dwell time, improve throughput, and make their sites easier for carriers to work with. DockMaster aligns appointments with your real capacity so teams can keep shipments moving without delays.
Why DockMaster matters for bulk and break-bulk operations
Bulk and break-bulk facilities often struggle with limited loading bays, unpredictable product readiness, specialized equipment requirements, and manual check-in processes. These bottlenecks ripple across the supply chain. DockMaster coordinates scheduling with true facility capacity so carriers receive clearer instructions, sites reduce congestion, and operations stay ahead of delays before they escalate.
Reduce dwell and detention
More accurate dock appointment scheduling, faster driver check-in, and real-time site visibility help your facility move trucks efficiently and lower costly detention charges.
Improve site flow at every step
DockMaster gives teams a unified view of appointments, expected arrivals, and at-risk shipments. Updates flow directly into your truck transportation management workflows, helping planning and execution stay aligned.
Strengthen carrier relationships
Carriers benefit from simpler, more reliable appointment scheduling that reduces friction, improves on-time performance, and makes your facility a preferred partner.
Increase visibility across the network
Transportation, customer service, and facility teams operate from the same source of truth—shared schedules, dock availability, and current constraints.
Support safer, more predictable operations
Controlled flow and clear expectations reduce yard congestion and safety risks while improving consistency across your network.
How DockMaster dock scheduling works
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What truck shippers achieve with DockMaster
Smoother, more predictable truck flow
Facilities move trucks through with fewer surprises and better use of loading bays.
Lower detention and avoidable dwell
Better scheduling, clearer expectations, and faster check-in lead to measurable reductions in dwell time and detention fees.
A better experience for carriers and drivers
Carriers benefit from reliable scheduling, easy check-in, and fewer delays—improving on-time performance and reducing friction.
Safer, more controlled site movement
Controlled flow and reduced congestion create safer environments for drivers and site staff.
Stronger alignment from planning to execution
Transportation, customer service, and facility teams share a consistent schedule and the same operational data.
Frequently Asked Questions
Does DockMaster work with bulk and break-bulk facilities?
Yes. DockMaster supports flatbeds, tankers, heavy-haul, and other specialized equipment used in bulk freight operations.
Can carriers schedule appointments themselves?
Yes. Carriers can use a self-service scheduling portal based on your real capacity.
Can DockMaster help reduce detention?
Yes. Improved scheduling, faster check-in, and real-time visibility help reduce dwell time and detention fees.
Does DockMaster integrate with the IntelliTrans Truck TMS?
Yes. DockMaster connects with the Truck TMS so appointments and updates flow directly into transportation workflows.
Does DockMaster support sites with limited bays or seasonal volume swings?
Yes. DockMaster schedules based on true capacity, helping sites manage limited loading bays and seasonal volume fluctuations more confidently.
Does DockMaster provide facility performance metrics?
Yes. It tracks dwell, throughput, appointment accuracy, and wait times to help teams improve performance.