Intervention
IntelliTrans personnel intervene to keep problematic shipments moving.
THE RESULTS
$410K
Saved $410K in annual savings with IntelliTrans’ shipment intervention.
2%
Decreased idle cars by 2% with IntelliTrans’ shipment intervention.
45 Cars/Day
Freed up 45 cars a day with IntelliTrans’ shipment intervention.
Business Problem:
- 8% of approximately 24K annual shipments are delayed in transit
- High number of idle cars in bad order and delayed status
- Inventory levels are increasing
Objectives:
- Reduce the number of shipments in exception status
- Improve asset utilization
- Provide customer satisfaction with increased visibility and exception management
Process:
- Systematically identify all shipment exceptions
- Create a highly scalable process for managing and resolving exceptions
- Carrier measurement and scorecards for continuous improvement
- IntelliTrans intervenes on problematic shipments:
- Working with carriers on issue resolution
- Finding alternative solutions
Results:
- Decreased total idle cars by 2% which freed up 45 cars a day
- Created ~$410K in annual savings
- $25/car/day x 365 days x 45 cars
Intervention
Overview
IntelliTrans personnel intervene to keep problematic shipments moving.
Challenge
A customer shipping 24,000 loads a year had a high number of idle cars in bad order and delayed status, increasing inventory levels and costs.
Solution
IntelliTrans intervened on problematic shipments by working with carriers on issue resolution and finding alternative solutions while creating a highly scalable process to manage and resolve exceptions.
